These Terms of Service ("Terms") form a binding agreement between you and Softmode Labs AB ("Softmode Labs," "we," "our," or "us"), a company registered in Sweden, governing your use of the Cloody mobile application ("App"). Please read them carefully.
1. Acceptance of Terms
By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.
2. Description of Service
Cloody is a sleep wellness application designed to help users manage revenge bedtime procrastination. The App provides tools including bedtime commitments, voice messaging, wind-down routines, and sleep tracking. Cloody is not a medical device and does not provide medical advice, diagnosis, or treatment.
3. Eligibility
You must be at least 13 years of age to use the App. By using the App, you represent that you are at least 13 years old.
4. User Account and Data
Cloody does not require account creation. Your data is stored locally on your device. You are responsible for maintaining the security of your device and any data stored within the App.
5. Subscriptions and Payments
5.1 Free Trial
Cloody may offer a free trial period. Unless you cancel at least 24 hours before the trial ends, your subscription will begin automatically and your Apple ID will be charged the price displayed at sign-up. You can cancel at any time in your Apple ID settings (see §5.4).
5.2 Subscription Plans
Cloody offers monthly and annual subscription plans. Prices are displayed in the App and may vary by region. All prices are in your local currency as determined by the App Store.
5.3 Billing
All payments are processed through Apple's App Store. By subscribing, you agree to Apple's payment terms. Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period.
5.4 Cancellation
You can cancel your subscription at any time through your Apple ID settings (Settings > Apple ID > Subscriptions) or via Apple's subscription management page. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.
5.5 Refunds
Refund requests are handled by Apple in accordance with their refund policies. To request a refund, visit reportaproblem.apple.com.
6. Apple App Store Terms
You acknowledge that these Terms are between you and Softmode Labs AB only, not with Apple Inc. ("Apple"), and Softmode Labs AB — not Apple — is solely responsible for the App and its content. The following apply to your use of the App as a "Licensed Application" under Apple's standard license terms:
- Scope of licence: Apple grants you a non-transferable licence to use the App on Apple-branded products you own or control, as permitted by the App Store's Usage Rules.
- Maintenance and support: Softmode Labs AB is solely responsible for any maintenance and support of the App. Apple has no obligation to provide maintenance or support.
- Warranty: Softmode Labs AB is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, who will refund the purchase price for the App if applicable. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App.
- Product claims: Softmode Labs AB — not Apple — is responsible for addressing any claims relating to the App, including product liability, legal compliance, and intellectual property claims.
- Intellectual property: If a third party claims that the App infringes their intellectual property rights, Softmode Labs AB — not Apple — is solely responsible for the investigation, defence, settlement, and discharge of any such claim.
- Legal compliance: You represent and warrant that (i) you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist-supporting" country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
- Third-party beneficiary: Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
7. Acceptable Use
You agree not to:
- Reverse-engineer, decompile, or disassemble the App
- Use the App for any unlawful purpose
- Attempt to gain unauthorized access to any part of the App
- Redistribute, sublicense, or resell the App
8. Intellectual Property
The App, including its design, code, graphics, mascot character (Cloody), text, and other content, is owned by Softmode Labs AB and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to use the App for personal, non-commercial purposes.
9. Health Disclaimer
Cloody is a wellness tool, not a medical device. The App does not diagnose, treat, cure, or prevent any disease or medical condition. The information and features provided are for general wellness purposes only. If you have a sleep disorder or medical condition, consult a qualified healthcare professional. Do not disregard professional medical advice because of anything you experience in the App.
10. Screen Time and App Shield
Cloody's App Shield feature uses Apple's Screen Time APIs to provide gentle reminders when you use selected apps after bedtime. This feature is entirely optional, operates within Apple's privacy framework, and can be disabled at any time. Cloody does not block apps or restrict device functionality — it provides reminders only.
11. Privacy
Your use of the App is also governed by our Privacy Policy, which explains what limited data we process and how. By using the App you acknowledge that you have read the Privacy Policy.
12. Disclaimer of Warranties
To the maximum extent permitted by law, the App is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or free of harmful components. Nothing in these Terms limits any non-waivable statutory rights you may have as a consumer.
13. Limitation of Liability
To the maximum extent permitted by law, Softmode Labs AB shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, use, or profits, arising out of or related to your use of the App, regardless of the theory of liability. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (including, where applicable, EU and Swedish consumer protection law).
14. Indemnification
You agree to indemnify and hold Softmode Labs AB harmless from any claims, damages, or expenses arising from your use of the App or violation of these Terms, except to the extent prohibited by applicable consumer-protection law.
15. Changes to Terms
We may update these Terms from time to time. Continued use of the App after changes constitutes acceptance of the updated Terms. We will notify you of significant changes through the App or by updating the "Last updated" date above.
16. Termination
We reserve the right to terminate or suspend your access to the App for material violation of these Terms. You may stop using the App at any time by uninstalling it. Sections of these Terms that by their nature should survive termination (including intellectual property, disclaimers, limitations of liability, indemnification, and governing law) will survive.
17. Governing Law and Disputes
These Terms are governed by and construed in accordance with the laws of Sweden, without regard to its conflict-of-law principles. The courts of Sweden have non-exclusive jurisdiction over any disputes arising out of or in connection with these Terms.
If you are a consumer resident in the European Union, the United Kingdom, or Switzerland, you may also bring proceedings before the courts of your country of residence and benefit from any mandatory protections of that country's consumer-protection law. The European Commission provides an online dispute resolution platform at ec.europa.eu/consumers/odr.
18. Severability and Entire Agreement
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force. These Terms, together with the Privacy Policy and any in-App disclosures, constitute the entire agreement between you and Softmode Labs AB regarding the App and supersede any prior agreements.
19. Contact Us
For questions about these Terms:
- Cloody product support: hi@cloodyapp.com
- Softmode Labs AB (the company you are contracting with): hello@softmode.se · Sweden
20. Legal Disclaimer
These Terms are provided to set out the conditions under which the App is offered. They do not constitute legal advice to you. The English version of these Terms is the authoritative version; translations are provided for convenience only.